Privacy Policy | Verge Systems

This Privacy Policy explains how Verge Systems Inc. (“Verge Systems”, “we”, “us” or “our”) collects, uses and protects personal information when you visit www.vergesystems.com (the “Website”) or get in touch with us. By using the Website you agree to the practices described here.

This policy covers the Website only. Our products, including WebHR, PayDay, HireSide, Greeter, FileIt and Avalon, each have their own privacy policy, which applies when you use them.

1. Information we collect

Information you give us

Contact form and email: your name, email address, subject and message, and anything else you choose to include, when you fill in our contact form or write to us.
Phone calls: your name, phone number and the details of your enquiry, when you call us.
Job applications: the careers portal on our Careers page is provided through WebHR. The details and CV you submit there are handled under WebHR's privacy policy and used by us to assess your application.

Information collected automatically

Server logs: like most websites, our hosting servers record your IP address, browser type, device and operating system, the pages you visit, the referring page and the date and time of each visit. We use these logs to keep the Website running and secure.

We do not ask for, and ask you not to send us, sensitive information such as government ID numbers, financial account details, health information or passwords through the Website.

2. How we use your information

To reply to your enquiry and provide the information, quote or service you asked for.
To consider you for a role, if you apply for a job.
To operate, maintain, secure and improve the Website, and to detect and prevent spam, abuse and fraud.
To comply with our legal obligations and to establish, exercise or defend legal claims.

If you are in the European Economic Area or the United Kingdom, we rely on these legal bases: taking steps at your request before entering into a contract, our legitimate interests in responding to enquiries and running a secure website, your consent where we ask for it, and compliance with the law.

3. Cookies and third-party services

The Website does not use analytics, advertising or tracking cookies, and we do not set cookies of our own. Some pages load content from third-party services, and those services receive your IP address and basic browser information when they deliver it:

Google Fonts (Google LLC), for the fonts used on every page.
Font Awesome (Fonticons, Inc.), for the icons used on every page.
Google Maps (Google LLC), for the map on our Contact page, which may set its own cookies.
WebHR, for the careers portal on our Careers page.

These services handle data under their own privacy policies. The Website also links to our social media pages and product websites; their privacy practices are their own and are not covered by this policy.

4. How we share information

We do not sell your personal information, and we do not share it for cross-context behavioural advertising. We share it only:

within the Verge Systems group of companies, so the right team can answer your enquiry;
with service providers that work for us, such as our website host and email provider, who may use it only to provide their services to us;
when the law requires it, or to protect the rights, property or safety of Verge Systems, our clients or others;
with a buyer or successor if our business, or part of it, is merged, sold or reorganised.

5. International transfers

Verge Systems is headquartered in the United States and has teams in the United Arab Emirates, Malaysia and Pakistan. Your information may be processed in any of these countries, which may have different data protection laws from the country you live in. Where the law requires it, we put appropriate safeguards in place for these transfers.

6. How long we keep information

We keep enquiry correspondence for as long as we need it to deal with your enquiry and any business relationship that follows, and then for as long as the law or our legitimate business needs require. Server logs are kept for a limited period for security purposes. When we no longer need information, we delete or anonymise it.

7. How we protect information

We use reasonable technical and organisational measures, including encrypted connections (HTTPS) and access controls, to protect personal information from loss, misuse and unauthorised access. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

8. Your rights

Depending on where you live, you may have the right to:

know what personal information we hold about you and get a copy of it;
have inaccurate information corrected;
have your information deleted;
object to or restrict how we use it, or withdraw consent you have given;
receive your information in a portable format;
complain to your local data protection authority.

California residents: under the California Consumer Privacy Act, as amended, you have the right to know, delete and correct personal information, and the right to opt out of its sale or sharing. We do not sell or share personal information, and we will not discriminate against you for exercising any of these rights.

To make a request, email [email protected]. We may need to verify your identity before we act on it, and we will respond within the time the law allows.

9. Children's privacy

The Website is meant for businesses and is not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child has sent us personal information, contact us and we will delete it.

10. Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top shows when it last changed, and the updated policy applies from the moment it is posted on this page.

11. Contact us

If you have any questions about this Privacy Policy or how we handle your information, contact us:

Verge Systems Inc.
39111 Paseo Padre Parkway, Suite 202, Fremont, California 94538, USA
Email: [email protected]
Phone: +1-800-801-4801